Justin Coats joins Erik for another take of their weekly issue of the AI Questions section. This time, joined as well by Rebecca Maloney, Director of IT at Hayden Homes. She shares how they drove real AI adoption by starting with process and culture, building governance and training before expanding tools, and using human conversations to unlock faster handoffs across the home-building chain.
🧭 Conversation Highlights
AI adoption at Hayden started with where work is getting duplicated across ha