Lauren Cappell and Erik unpack why realizing ROI from AI adoption in law is harder than it sounds, especially under legacy business models. Lauren argues the real shift is not just efficiency, but value creation: new kinds of work, faster cycles, better workflows, and better pricing that aligns incentives. They also dig into the training and QA demands required to ensure AI outputs are trusted.
👤 About the Guest
Lauren Cappell is a strategist at the intersection of enterprise, law, and artif…