049: What If Every Excuse You’ve Ever Heard Was Just One of Four?

You’ve heard a thousand excuses—but what if there were really only four? In this sharp, tactical solo episode, Erik unpacks the universal patterns behind excuses and gives leaders a practical four-step play to move from frustration to clarity. With real-life examples and sharp reframes, this is your go-to guide for handling the conversations you’ve been avoiding. Get ready to ditch the dread, drop the debate, and redirect like a pro.
❓ The Big Question
What if the excuses you dread the most could be dismantled with one simple play?
💡 Key Takeaways
- There are only four types of excuses—once you see them, you can stop chasing your tail.
- Excuses are just pressure release attempts—bait designed to hijack the conversation.
- You can handle any excuse using a repeatable four-step play:
- Identify the excuse
- Avoid the bait
- Address the excuse
- Redirect with an open-ended question
- Avoiding the bait is critical—most excuses contain just enough truth to pull you off course.
- The real power move? Condition your team to realize excuses won’t get traction with you.
🧠 Concepts, Curves, and Frameworks
- The 4 Excuses:
- It’s not my fault
- I didn’t know
- I’m on it now
- That’s not normal
- The 4-Step Play:
- Identify which excuse is in play
- Avoid the bait (don’t get hooked!)
- Address the excuse with truth
- Redirect with an open-ended question
- Redirection Language: Use open-ended questions starting with who, what, when, where, how to shift the conversation productively.
🔁 Real-Life Reflections
- Erik shares how he accidentally discovered the four excuses after hearing the same patterns across industries—from engineers to healthcare workers.
- He reflects on being steamrolled as a young sales leader by “verbal ninjas” and how that pain became the pattern.
- Talks directly to leaders who’ve avoided conversations out of fear of hearing the same excuse for the hundredth time.
- He reminds us: once you stop being afraid of the excuse, your whole posture changes.
- Offers a practical challenge: think of that one person on your team who always makes excuses. Which one of the four do they use? Now get ready.
🧰 Put This Into Practice
- Write down the name of the person who makes the most excuses in your world.
- Identify their go-to excuse using the four types.
- Script out your redirect in advance using an open-ended question.
- Practice your tone: firm but empathetic, curious but grounded.
- Review this before your next tough convo—and watch how fast things shift.
🗣️ Favorite Quotes
“Excuses are bait. If they can hook you, they hijack the conversation.”
“It might not be your fault—but it is your responsibility.”
“You’ll never win a debate trying to prove what’s in someone’s brain. Don’t take the bait.”
“When you stop being afraid of excuses, they lose their power.”
“You’re not just managing performance—you’re conditioning culture.”